Leveraging AI for Enhanced Customer Service Experiences

Customer Journey Mapping: Understanding and Enhancing the Path to Purchase

The Art of Persuasion: How to Ethically Use Psychology to Influence Consumer Behavior

Brand Archetypes: Understanding the Personality of Your Brand

Merchandise Branding: Extending Your Brand into Wearables + More

Branding: The Key to Business Growth

Brand Extension 101: Why + When to Introduce New Products

(matter) discusses what is a brand extension and when is it a good time to extend your product line, introduce new products, and why it is important.

How to Build a Brand That Gets Acquired

Personalization in Brand Design

How Do You Know When It’s Time To Refresh Your Brand?